privacy policy

Last updated: October 2025

Welcome to SinSible (“we”, “our”, “us”). This Privacy Policy explains how we collect, use, and protect your personal information when you visit sinsible.co.uk or make a purchase from us.

1. Information We Collect

We collect the following personal data when you interact with our website or make a purchase:

  • Contact details: such as your name, email address, billing and delivery addresses, and phone number.
  • Payment details: processed securely through our payment providers (we do not store full card details).
  • Order information: including items purchased, order value, and transaction date.
  • Website usage data: collected via cookies and analytics tools to improve your experience (non-identifiable where possible).

2. How We use Your Information

We use your information to:

  • Process and fulfil your orders.
  • Communicate with you about your purchases or enquiries.
  • Improve our products, services, and website.
  • Comply with legal and financial obligations.

We do not sell, rent, or share your personal data with any third parties for marketing or unrelated purposes.

3. payment processing

Payments made through sinsible.co.uk are processed by secure, PCI-compliant payment gateways. Your payment information is encrypted and handled directly by the payment processor — we never store your full card details on our servers.

4. Cookies

Our website uses cookies to:

  • Enable site functionality (e.g., cart management, login).
  • Collect anonymous analytics about site traffic and usage.

You can manage or disable cookies through your browser settings.

5. Data retention

We keep your personal data only as long as necessary to:

  • Complete your purchase and deliver your products,
  • Comply with legal or tax obligations, or
  • Resolve any disputes or issues.

6. Your rights

Under the UK General Data Protection Regulation (UK GDPR), you have the right to:

  • Access the personal data we hold about you,
  • Request correction or deletion of your data,
  • Object to or restrict processing, and
  • Withdraw consent at any time (where applicable).

To exercise these rights, please contact us at: privacy@sinsible.co.uk

7. Data Security

We use secure servers, SSL encryption, and restricted access to protect your personal data from unauthorised access, alteration, or disclosure.

8. Changes to This policy

We may update this Privacy Policy from time to time. The latest version will always be available on this page, with the updated date clearly shown.

9. Contact us

If you have any questions or concerns about this Privacy Policy, please contact us at: info@sinsible.co.uk

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